| Table 1. Module | ||||
|---|---|---|---|---|
| Module Name | Code | Academic Year | Study Year | Semester |
| Customer Care | RMT 04203 | 2023/2024 | 1 | 2 |
| Table 2. MODULES EXAMINED IN SEMESTER 2 Study Year 1 - 2023/2024 | ||
|---|---|---|
| MODULE CODE | MODULE NAME | INSTRUCTOR |
| RMT 04203 | Customer Care | Mr. Godson Silas Mganga |
| Table 3. GENERAL PERFORMANCE SUMMARY | ||||||
|---|---|---|---|---|---|---|
| REMARKS | MALE | FEMALE | TOTAL | |||
| FREQUENCY | % | FREQUENCY | % | FREQUENCY | % | |
| PASS | 4 | 100 | 18 | 94.7 | 22 | 95.7 |
| FAILED | 0 | 0 | 1 | 5.3 | 1 | 4.3 |
| TOTAL | 4 | 100 | 19 | 100 | 23 | 100 |
| Table 4. GENERAL PERFORMANCE BY GRADE | ||||||
|---|---|---|---|---|---|---|
| GRADE | MALE | FEMALE | TOTAL | |||
| FREQUENCY | % | FREQUENCY | % | FREQUENCY | % | |
| A | 2 | 50 | 1 | 5.3 | 3 | 13 |
| B | 1 | 25 | 15 | 78.9 | 16 | 69.6 |
| C | 1 | 25 | 2 | 10.5 | 3 | 13 |
| D | 0 | 0 | 1 | 5.3 | 1 | 4.3 |
| F | 0 | 0 | 0 | 0 | 0 | 0 |
| F* | 0 | 0 | 0 | 0 | 0 | 0 |
| TOTAL | 4 | 100 | 19 | 100 | 23 | 100 |
| Table 5. SUMMARISED RESULTS BY RAW MARKS | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SNO | SEX | REG No | A1/10 | A2/10 | T1/20 | T2/20 | TOT_CA/60 | SE/100 | EE | MARKS/40.00 | TOTAL (TOT_CA + MARKS) |
GRADE | REMARKS |
| 1 | M | NP0304/0045/2022 | - | RM | |||||||||
| 2 | M | NP1278/0058/2020 | - | RM | |||||||||
| 3 | F | NP1485/0001/2020 | - | RM | |||||||||
| 4 | F | NS0209/0001/2020 | - | RM | |||||||||
| 5 | F | NS0214/0040/2012 | 9.0 | 9.0 | 16.0 | 19.0 | 53.0 | 78.0 | 78.0 | 31.2 | 84.2 | A | PASS |
| 6 | F | NS0329/0039/2015 | 7.0 | 8.0 | 14.0 | 12.0 | 41.0 | 76.0 | 76.0 | 30.4 | 71.4 | B | PASS |
| 7 | M | NS0465/0041/2022 | 6.5 | 8.0 | 9.0 | 14.0 | 37.5 | 58.0 | 58.0 | 23.2 | 60.7 | C | PASS |
| 8 | F | NS0697/0041/2021 | 9.5 | 8.0 | 14.0 | 13.0 | 44.5 | 77.0 | 77.0 | 30.8 | 75.3 | B | PASS |
| 9 | F | NS0852/0017/2018 | - | RM | |||||||||
| 10 | F | NS1278/0033/2021 | 7.0 | 7.0 | 8.0 | 9.0 | 31.0 | 26.0 | 26.0 | 10.4 | 41.4 | D | SUPP |
| 11 | F | NS1846/0063/2021 | 9.0 | 8.0 | 13.0 | 15.0 | 45.0 | 74.0 | 74.0 | 29.6 | 74.6 | B | PASS |
| 12 | F | NS2286/0060/2022 | 7.0 | 8.0 | 13.0 | 17.0 | 45.0 | 84.0 | 84.0 | 33.6 | 78.6 | B | PASS |
| 13 | F | NS2735/0067/2022 | 7.5 | 8.0 | 12.5 | 17.0 | 45.0 | 84.0 | 84.0 | 33.6 | 78.6 | B | PASS |
| 14 | F | NS2785/0122/2022 | 10.0 | 8.0 | 13.0 | 15.0 | 46.0 | 65.0 | 65.0 | 26.0 | 72.0 | B | PASS |
| 15 | F | NS3016/0020/2021 | 6.5 | 8.0 | 16.0 | 13.0 | 43.5 | 67.0 | 67.0 | 26.8 | 70.3 | B | PASS |
| 16 | M | NS3054/0122/2021 | 9.0 | 9.0 | 13.0 | 13.0 | 44.0 | 78.0 | 78.0 | 31.2 | 75.2 | B | PASS |
| 17 | F | NS3153/0003/2021 | 9.0 | 9.0 | 13.0 | 11.0 | 42.0 | 60.0 | 60.0 | 24.0 | 66.0 | B | PASS |
| 18 | F | NS3221/0020/2022 | 8.5 | 8.0 | 16.0 | 15.0 | 47.5 | 76.0 | 76.0 | 30.4 | 77.9 | B | PASS |
| 19 | F | NS3249/0004/2022 | - | RM | |||||||||
| 20 | F | NS3464/0061/2022 | 7.0 | 8.0 | 14.0 | 16.0 | 45.0 | 77.0 | 77.0 | 30.8 | 75.8 | B | PASS |
| 21 | F | NS3469/0053/2022 | 9.0 | 8.0 | 6.0 | 7.0 | 30.0 | 50.0 | 50.0 | 20.0 | 50.0 | C | PASS |
| 22 | M | NS3480/0089/2022 | 9.5 | 9.0 | 16.0 | 18.5 | 53.0 | 78.0 | 78.0 | 31.2 | 84.2 | A | PASS |
| 23 | F | NS3842/0017/2022 | 8.0 | 8.0 | 16.0 | 12.0 | 44.0 | 77.0 | 77.0 | 30.8 | 74.8 | B | PASS |
| 24 | F | NS3859/0004/2019 | 9.5 | 8.0 | 16.0 | 12.0 | 45.5 | 70.0 | 70.0 | 28.0 | 73.5 | B | PASS |
| 25 | F | NS4369/0007/2022 | 10.0 | 8.0 | 12.0 | 10.0 | 40.0 | 83.0 | 83.0 | 33.2 | 73.2 | B | PASS |
| 26 | M | NS4403/0186/2022 | 6.5 | 9.5 | 15.5 | 18.5 | 50.0 | 89.0 | 89.0 | 35.6 | 85.6 | A | PASS |
| 27 | F | NS4648/0003/2020 | 5.0 | 6.0 | 16.0 | 5.0 | 32.0 | 50.0 | 50.0 | 20.0 | 52.0 | C | PASS |
| 28 | F | NS5241/0031/2022 | 9.0 | 8.0 | 16.0 | 12.0 | 45.0 | 73.0 | 73.0 | 29.2 | 74.2 | B | PASS |
| 29 | F | NS5939/0033/2022 | 7.0 | 8.0 | 13.0 | 15.0 | 43.0 | 66.0 | 66.0 | 26.4 | 69.4 | B | PASS |
| MODULE PROPERTIES | |
|---|---|
| Pass Grade | C |
| Minimum Course Work | 30.00 |
| Minimum Semister Exam | 20.00 |
| ABBREVIATIONS | |
|---|---|
| A1 | Assignment One |
| A2 | Assignment Two |
| T1 | Test One |
| T2 | Test Two |
| TOT_CA | Total CA |
| SE | Semester Exam |
| SUPP | Supplementary |
| INC | Incomplete |
| SPECIAL | Waiting for Special Semister Exam |
| RM | Repeat Module |